Terms & Conditions

1. Scope & Agreement

These Terms & Conditions (“Terms”) govern your access to and use of the website located at casablanca-hoodie.com and any related services (collectively, the “Site”). “Casablanca Hoodie,” “we,” “us,” or “our” refers to the Site operator identified on this page.

By visiting, browsing, or purchasing on the Site, you confirm that you have read, understood, and agree to be bound by these Terms and our Privacy Policy. If you do not agree, please do not use the Site.

• The Site is intended for users located in the United States. Certain features may be unavailable outside this area.
• We may supply additional terms for specific promotions, programs, or features. In the event of a conflict, the additional terms will control for their subject matter.

2. Eligibility & Account

You must be at least 18 years old and capable of forming a binding contract to use the Site. If you create an account, you are responsible for safeguarding your login credentials and for all activity under your account.

• Provide accurate, current, and complete information and maintain it as such.
• Notify us immediately of any unauthorized use or security incident.
• We may suspend or terminate accounts that violate these Terms.

3. Orders & Acceptance

All orders placed through the Site are offers to purchase products. We may accept or reject any order at our discretion, including due to product unavailability, pricing or description errors, suspected fraud, or payment issues.

• Order confirmation emails acknowledge receipt but do not constitute acceptance.
• Acceptance occurs when we dispatch the products and send a shipping confirmation.
• We reserve the right to limit quantities per order, per person, or per household.

4. Pricing, Taxes & Payments

Prices are shown in USD and are subject to change without notice. We use commercially reasonable efforts to display accurate prices and product information but errors may occur.

• Applicable sales taxes will be calculated at checkout based on the delivery address.
• We accept the payment methods shown at checkout. By submitting a payment, you represent that you are authorized to use the selected method and that the information is accurate.
• In the event of a pricing error, we may cancel the order and refund any amount charged.

5. Shipping & Delivery

Shipping options, charges, and estimated delivery times are presented at checkout. Estimates are not guarantees and may be affected by carrier delays, weather, and other factors outside our control.

For full details, please review our Shipping Information.

6. Returns & Refunds

We want you to love your purchase. Eligible items may be returned within the specified window provided they are unworn, unwashed, unaltered, and with original tags attached.

• Refunds are issued to the original payment method, less any non‑refundable fees (if applicable).
• Items marked final sale are not returnable unless required by law.
• Returned items may be inspected before a refund is approved.

See our complete Refund & Returns Policy for requirements and instructions.

7. Product Info & Availability

We aim to present colors, materials, and details accurately. However, display settings and manufacturing variations may result in differences from what you see on your screen.

• Availability is not guaranteed; items may sell out quickly.
• We may discontinue or modify products at any time without notice.

8. Promotions, Codes & Gift Cards

• Promotional offers are subject to stated terms, time limits, and exclusions.
• Promo codes must be entered at checkout and cannot be applied retroactively.
• Unless otherwise noted, promotions cannot be combined and are not transferable or redeemable for cash.
• Gift cards (if offered) are non‑refundable except as required by law.

9. Intellectual Property

The Site, including all text, graphics, logos, images, videos, and software, is owned by or licensed to Casablanca Hoodie and is protected by intellectual property and other laws. You may not use, copy, reproduce, distribute, modify, or create derivative works from any content without our prior written permission, except as expressly allowed by these Terms or applicable law.

10. Acceptable Use

You agree not to misuse the Site. For example, you will not:

• Violate any applicable law or regulation.
• Infringe the rights of others, including privacy, publicity, or IP rights.
• Use bots, scrapers, or similar tools to access or damage the Site.
• Introduce malware or attempt to gain unauthorized access to systems.
• Interfere with or disrupt the operation or security of the Site.

11. Third‑Party Services & Links

The Site may link to or integrate third‑party sites, services, or content. We are not responsible for third‑party materials, and your use of them is at your own risk and subject to their terms and policies.

12. Privacy

Your use of the Site is also governed by our Privacy Policy, which explains how we collect, use, and share information. Please review it carefully to understand our practices.

View Privacy Policy

13. Disclaimers

TO THE FULLEST EXTENT PERMITTED BY LAW, THE SITE AND ALL PRODUCTS AND SERVICES ARE PROVIDED “AS IS” AND “AS AVAILABLE,” WITHOUT WARRANTIES OF ANY KIND, EXPRESS OR IMPLIED, INCLUDING WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, TITLE, AND NON‑INFRINGEMENT.

We do not warrant that the Site will be uninterrupted, secure, or error‑free, or that defects will be corrected.

14. Limitation of Liability

TO THE FULLEST EXTENT PERMITTED BY LAW, IN NO EVENT WILL CASABLANCA HOODIE OR OUR AFFILIATES, OFFICERS, EMPLOYEES, OR AGENTS BE LIABLE FOR INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, EXEMPLARY, OR PUNITIVE DAMAGES, OR FOR ANY LOSS OF PROFITS, REVENUE, DATA, OR USE, ARISING OUT OF OR RELATED TO YOUR USE OF THE SITE OR PURCHASE OF PRODUCTS, EVEN IF ADVISED OF THE POSSIBILITY OF SUCH DAMAGES.

IN NO EVENT WILL OUR TOTAL LIABILITY EXCEED THE AMOUNT YOU PAID FOR THE PRODUCT GIVING RISE TO THE CLAIM OR ONE HUNDRED U.S. DOLLARS ($100), WHICHEVER IS GREATER.

Some jurisdictions do not allow certain limitations; the above may not apply to you to the extent prohibited by law.

15. Indemnification

You agree to defend, indemnify, and hold harmless Casablanca Hoodie and our affiliates, officers, employees, and agents from and against any claims, liabilities, damages, losses, and expenses (including reasonable attorneys’ fees) arising out of or in any way connected with your violation of these Terms or your misuse of the Site.

16. Governing Law & Disputes

These Terms are governed by the laws of the State of New York and the United States, without regard to conflict of law principles.

• Any dispute arising from or relating to these Terms or the Site will be resolved exclusively in the state or federal courts located in New York County, New York.
• Both parties consent to the personal jurisdiction of those courts and waive any objection based on inconvenient forum.
• YOU AND WE WAIVE THE RIGHT TO A JURY TRIAL TO THE MAXIMUM EXTENT PERMITTED BY LAW.

Nothing in this section limits any consumer protection rights you may have under applicable law.

17. Updates to These Terms

We may update these Terms from time to time. Changes will be posted on this page with an updated “Last updated” date. The revised Terms are effective when posted unless otherwise noted. Your continued use of the Site after changes become effective constitutes acceptance of the revised Terms.

18. Contact

If you have questions regarding these Terms or an order, contact us:

• Email: [email protected]
• Hours: Mon–Fri 9:00–18:00 EST
• Mailing: Casablanca Hoodie, Customer Service, New York, NY, USA